Implantação da gestão de pessoas por competências humanas na biblioteca Therezinha Samways campus norte do Instituto de Educação Superior de Brasília - IESB: motivando o ambiente de trabalho

Abstract

Despite the growth of research aimed at management proposals for human competences, this theme still needs more in-depth approaches that involve its wide dissemination, since there is a need for university library staff with specific skills in the area to develop effectively the your job. It was observed, then, the need to carry out such a study. The present work presents a proposal for the management by human competences in university libraries. The bibliographical and documentary research was carried out from data contained in books and scientific articles. Human competences were proposed based on observations, changes and adaptations of employees, aiming at creating an environment conducive to creativity and teamwork, finally, the basic skills that the market expects to find in these professionals were prioritized. The results indicated that due to the long list of professionals involved in the management by human competences, it can be easily concluded that this is a typically multidisciplinary activity. The main human competence expected from professionals working in university libraries is excellence in service, proactivity, common sense and good humor, as well as the ability to transform an immense universe of data into information that collaborates to add value to the institution. and user satisfaction.